Communicating Effectively with Doctors

Communicating Effectively with Doctors

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In hospitals, there seems to be an unspoken hierarchy where doctors reign supreme. It may be understandable for some since they make the diagnosis and treatments. However, some nurses find this social ladder quite intimidating making communicating effectively with doctors a frustrating task.

According to a study published by Christine Jones, et al. in the Journal of General Internal Medicine, a lack of communication between hospital physicians and primary care providers leads to a higher risk of readmission. Therefore, if we are to deliver the best care to our patients we should seek ways in which we can improve our interactions with the doctors we work with. Below are tips you can utilise to develop your techniques for communicating effectively with doctors.

Communicating Effectively with Doctors – Top Tips

Prioritise

Before making a call to your patient’s doctor on call it is important to know which crucial facts you want to talk to them about, especially if they have multiple issues. Is the patient’s condition deteriorating and you need the doctor to give out an order or change in the medication? Knowing which problems to resolve first can greatly affect patient outcomes.

Collect and organise your data

As nurses, we should never assume that doctors are familiar with our patient’s case. Doctors see hundreds of patients everyday, so be prepared to give a brief history of your patient and anticipate other questions especially an on call doctor might have. One suggestion, always have the patient’s chart as well as the patient’s medication record and lab results. Also, make sure that you have done a recent set of ‘obs’ because it may be asked from you.

Use SBAR

SBAR which stands for Situation – Background – Assessment – Recommendation may be the on-point type of communication for handovers and rapid updates. This method has everything a doctor needs to know from the information that you have on the patient. How the condition or illness of the patient started. What is currently happening to your patient. What you want the doctor to do regarding the situation. Use this to your advantage because you can never go wrong with this fantastic tool for pushing information.

Keep Your Cool

Some doctors may not be receptive to a nurse’s call, especially at night. They may be irritated or worse angry since you caught them in an inconvenient hour, but don’t lose your temper and respond to their ill behaviour. Rise up from everything and still be respectful as they will generally calm down. Moreover, never apologise for interrupting their activities because after all you are calling about a patient and this is important. If they shout at you or worse, hang up before you have relayed information, then document this accordingly.

Document

This may seem obvious when communicating effectively with doctors, but we can never be complacent when it comes to our patients. Write everything down because this is the only way you can not only protect your patient, but yourself.

 

Go Nurse is The Stress Free Nursing Agency for London nurses. Is it time you made a change? Register online today for nursing shifts across London.

What Nurses Want From a Modern London Nursing Agency

What Nurses Want From a Modern London Nursing Agency

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Modern London nursing agencies have emerged with a vision to facilitate residential, public and private sectors in finding trained and qualified nurses. Through agencies, nurses have the flexibility to choose where and when they want to work in their designated field. These nurses are not directly hired by the healthcare facility or hospital. By working for a modern London nursing agency, they have the option to choose their shifts and availability. This allows them control over their work, family and social life.

Modern London nursing agencies cater to a variety of healthcare related jobs, specialising in all manner of nursing domains such as: mental health, emergency department, acute care, midwifery, and others.

When a nurse registers with a nursing agency, he or she has specific requirements that are expected. When registering with Go Nurse, we go out of our way to ensure that our nurses are guaranteed stress-free, reliable processes:

Round the Clock Support

As a modern London nursing agency we offer unparalleled support and assistance around the clock for all our nurses. Our 24 hour, 7 day a week support ensures that you are never alone and inconvenience is minimised.

We also only have 1 number – making life easier!

Stress Free Mobile Shift Bookings

With advancing technology, individuals desire everything to be automated. People find portals and apps to be a convenient way to make and accept bookings. Similarly, nurses also desire an automated system by the agency as it makes it easier for them to receive notifications regarding available shifts. Furthermore, some modern London nursing agencies also provide nurses the option to receive and accept jobs and alerts through their smartphones.

Friendly London Nursing Agency Consultants

It is important for nurses to work alongside cordial and friendly consultants. Support staff who understands the needs and expectations of nurses ensures increased productivity which is essential for nurses to thrive. On the contrary, rigid consultants make it difficult for nurses to work with an agency.

Free CPD Accredited Training

Another important aspect that attracts nurses towards professional agencies is free CPD accredited training. Such a training is important for improving nursing skills. By completing such trainings, nurses not only improve their skills, but also get CPD points that strengthen their portfolio. Therefore, many nurses expect their nursing agency to facilitate them with such a training.

Professional Development

Most nurses expect that when they work with a modern London nursing agency, they will have the flexibility to work in their area of expertise. This is increasingly important in order to ensure their professional development. For instance, a nurse who wishes to excel in Mental Health can choose to work in the same capacity. This freedom and flexibility helps them in remaining focused and also improves their professional skills.

If a nursing agency provides all the aforementioned services, chances are that it will be the preferred choice for nurses in London who are looking for a modern London nursing agency.

Go Nurse is The Stress Free Nursing Agency for London nurses. Is it time you made a change? Register online today for nursing shifts across London.