Coronavirus – Nursing Agency Advice

Coronavirus – Nursing Agency Advice

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Update 18th March 2020 – Go Nurse Current Position to Coronavirus (COVID-19)

The Go Nurse UK head office is now working remotely and fully operational. All HQ staff are working from home in support of Government best practice.
When you telephone our office on our single 24/7 number 02082617261 you will divert to our central call service, who will then direct your call as requested.

  • As guidance expands we request all Go Nurse locums to complete the COVID-19 self declaration form in case of any change OR to advise us of fitness.
  • All locums are advised NOT to travel in uniform, but change into clean uniform at arrival of your shift.
  • In addition we can confirm that all active locums have completed and passed an updated infection control training focused on Coronavirus.

Locums are advised to contact the office with any CV instances, interaction, self isolation or to discuss all concerns.

Update 13th March 2020 – Go Nurse Current Position to Coronavirus (COVID-19)

As a responsible organisation, we aim to support our clients, vulnerable end users and valuable locums in care homes and social care settings. To this end we openly disclose the below comments to help our team make the right personal decision based on the best information we have available.

  1. Many care services are now closed for non-essential visitors including friends and relatives.
  2. Go Nurse supports this as a protective measure for residents, staff and agency locums.
  3. Go Nurse will proactively ask each client on receipt of a booking whether they have any instances of self isolation or Coronavirus cases.
  4. Any known information will be passed to any Go Nurse locum to allow them to make a personal informed decision on whether to accept a shift, including self isolations on site, suspected COVID-19 cases or known COVID-19 cases.
  5. If in any doubt whatsoever, we encourage all locums to ask upon shift arrival the latest site information and availability of Personal Protective Equipment (PPE). If this information is not available, contact the office 02082617261.
  6. Go Nurse office based in Twickenham is fully prepared in case of full or part closure to work without disruption to our locums or clients.

Update 12th March 2020 – NHS Update

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

Stay at home if you have coronavirus symptoms
Stay at home for 7 days if you have either:

  • a high temperature
  • a new, continuous cough

Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you’re staying at home.


Working for a Nursing Agency – Play Your Part in Managing the Coronavirus: Covid-19

Nurses, care staff and support workers are all aware of the current threat posed by the contagious and potentially deadly Coronavirus. We all work with potentially vulnerable individuals, therefore we have to remain extra vigilant in light of current threats. If you current work for Go Nuse you will be contacted to take urgent infection control refresher training and asked about recent travel.

The World Health Organisation has declared this as a public health emergency of international concern and certainly infections are now spreading rapidly outside of China.

A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Typical symptoms of coronavirus include fever and a cough that may progress to severe pneumonia causing shortness of breath and breathing difficulties. Generally, coronavirus causes more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease. Novel coronavirus (2019-nCov) is a new strain of coronavirus first identified in Wuhan City, China.

As healthcare locums you are naturally in the front line of treating and supporting ill and vulnerable adults, and therefore it is imperative that you take as much precaution to protect yourselves. At the same time, it is our duty to protect our clients, many of whom are elderly and vulnerable.

Go Nurse is dedicated to maintaining the safety and wellbeing of our locums and our clients, and so would like to draw your attention to the points below and ask you to act accordingly:

Practice Good Hygiene: this has never been more critical!

  1. Avoid touching your eyes, nose, mouth with unwashed hands
  2. Stay at home if you are sick
  3. Cover coughs or sneezes with a tissue, then throw the tissue in the bin
  4. Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
  5. Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating and after blowing your nose, coughing, or sneezing
  6. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty

Recommended Hand Wash Regime 


Mention any travel that could compromise your health status:

Self Isolation

If you have been asked to self-isolate and are unsure what this means:

Update 6th March 2020 – Go Nurse Response to Coronavirus (COVID-19)

In light of advice and concerns we are taking the virus threats seriously in order to protect our staff, clients and the vulnerable people receiving care in the varying environments in which our teams work.

Due to the very nature of agency work, we advise all our staff to follow the guidance provided by the client at the beginning of each shift. This may vary from unit to unit and day to day, therefore confirmation should be sought before commencing duty if not initially apparent. It is the responsibility of the individual to act within their best intentions at all times and any concerns should be reported.

As a provider of staff to the healthcare sector, Go Nurse has taken the following precautions:

  • All staff have been made aware of this update and advise
  • All staff have been requested to inform us of any recent or future travel plans
  • All staff have been allocated infection control refresher training to include Coronavirus updates in line with the latest government guidance
  • The office team is taking the opportunity to discuss concerns, potential travel and virus contact with locums prior to booking on a shift
  • This information is being constantly updated in line with the latest government and NHS guidance

Any requests or concerns should be directed here

UK Nurse English Language Requirements

UK Nurse English Language Requirements

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Landing a job as a nurse in the UK brings many advantages and plenty of opportunities. If you are a nurse who wants to come to work in this country, however, you’ll need to meet the basic nurse english language requirements.

Here we take a look at what international nurses need in order to demonstrate they can communicate effectively in a UK healthcare environment and satisfy the rules of the Nursing and Midwifery Council (NMC).

Registering with the NMC

Any UK nurse that is in current practice needs to be registered with the Nursing and Midwifery Council. For international nurses whose first language isn’t english, that process includes demonstrating the necessary standard of communication. This can be done by providing the following evidence:

  • The NMC accepts successful completion of an english language test such as the IELTS or OET (see below).
  • You will also be accepted if you are a pre-registration nurse who undertook their training and successfully achieved their qualifications in a course that was taught in english.
  • If you have practised nursing in an english speaking country for at least one year you will also qualify for registration.

Competency in english means you should include four components: writing, listening, reading and speaking.

What Are IELTS and OET?

The International English Language Testing Scheme or IELTS requires you to achieve a set score for the four components of communication.

  • First, you need to achieve an overall score of 7.
  • Second, you need a score of 7 in the listening, reading, and speaking sections but can pass with a 6.5 in writing as long as your overall score is still 7.

There are IELTS testing centres in over 140 countries around the world, including the UK. Check here to find the one nearest you.

The Occupational English Test or OET assesses language communication skills for nursing and other healthcare professionals. Those taking the test need to achieve a minimum of B in reading, writing, listening and speaking.

The OET is less prevalent around the world compared to the IELTS. There are around 130 testing venues in 40 different countries. Find out more here.

For both tests, there is the opportunity to combine results if you take more than one sitting. You can find out more details here.

Why is an English Qualification Necessary?

Nurses and other healthcare professionals provide an important service in the UK and individuals are responsible for the safety and wellbeing of the people in their care. This also means you need to be able to communicate effectively. It’s also a prerequisite of being accepted onto the NMC register which is a requirement for all nursing and midwifery staff who are in current practice.

Passing an english exam or meeting any of the other requirements of the NMC is not the end of things for a nurse in the UK. It’s important to make sure that your level of english is suitable for operating in this country. If the NMC receive concerns that your communication is not up to standard, even though you may have passed the OET or IELTS, they may decide to review your fitness to practice which could include removing your registration.


Go Nurse is The Stress Free Nursing Agency for London nurses. Our nurses accept shifts, update availability, see upcoming shifts and find shift locations simply via our easy to use mobile phone app! Is it time you made a change? Register online today for nursing shifts across London.



Responsible Nurse Social Media Usage

Responsible Nurse Social Media Usage

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Social media is probably the most powerful and widely used communication tool in the world today. We use it to contact friends, find out what’s happening in the news, watch videos and post quirky images of our pets. For nurses, sites like Facebook, LinkedIn and Twitter are great for keeping up to date with the latest developments in the healthcare sector and for networking with other nurses or taking advantage of various support organisations. One of the problems with social media, however, is that a word or two out of place can quickly go viral. What might seem like an innocent post can, in actual fact, be something that contravenes the nursing code.

While we all need to engage with it responsibly, for any nurse, social media can be potentially dangerous. That’s why the Nursing and Midwifery Council have come up with guidance to help nurses navigate the pitfalls of posting online to their friends, family and other work colleagues.


What is the Code of Nurse Social Media Usage?

If you are thought to be acting in an unprofessional or even unlawful manner, it can affect your registration with the NMC. Where social media is involved, this can include:

  • The sharing of confidential information about a patient, either intentionally or through negligence
  • Posting comments about individuals, including patients, that is inappropriate
  • Posting images of patients or people receiving care without their permission
  • Pursuing inappropriate relationships with patients online

The NMC already has a code of conduct and the new guidance on social media falls in line with this. Paragraph 5 of the code, for example, clearly states: “As a nurse or midwife, you owe a duty of confidentiality to all those who are receiving care.” That, of course, includes what is transmitted over social media.


How Social Media Can Be Dangerous for Nurses

Sharing confidential information online may be problematic mainly because you can’t always be sure who is reading it. Let’s say that you wanted advice on how to deal with a particular patient – normally you would talk to another nurse or a doctor, all in confidence. If you ask that same question or have a discussion online, however, you are risking that information being seen by your entire following.

Communicating on social media goes beyond the simple confidentiality of the patient. Nurses, according to the code, should always practise in line with the best evidence. They should not be giving advice on medical matters on social media if it falls outside their competency, even if they are simply trying to help a friend.

Should a patient follow you on Facebook, for example, you may also be contravening the NMC code of conduct, even if it’s perfectly innocent. You have a duty to act professionally and building a relationship on social media can mean that this line becomes blurred.

Nurses have a responsibility to protect and respect the patients under their care but they also have a duty to guard their own professional reputation. The NMC suggests that all nurses should ensure they can competently use any social media platform and understand how it works. You should think carefully before you post anything and consider how it may affect your professional standing and whether it goes against the NMC code. Finally, you should also be careful about who you associate with on social media and realise this could be detrimental to your career.

While it is undoubtedly a very useful tool and a great way to communicate, make sure you are diligent and responsible when using social media. You can read the guidance from the NMC here.


Go Nurse is The Stress Free Nursing Agency for London nurses. Our nurses accept shifts, update availability, see upcoming shifts and find shift locations simply via our easy to use mobile phone app! Is it time you made a change? Register online today for nursing shifts across London.

Communicating Effectively with Doctors

Communicating Effectively with Doctors

Home » Communication
In hospitals, there seems to be an unspoken hierarchy where doctors reign supreme. It may be understandable for some since they make the diagnosis and treatments. However, some nurses find this social ladder quite intimidating making communicating effectively with doctors a frustrating task.

According to a study published by Christine Jones, et al. in the Journal of General Internal Medicine, a lack of communication between hospital physicians and primary care providers leads to a higher risk of readmission. Therefore, if we are to deliver the best care to our patients we should seek ways in which we can improve our interactions with the doctors we work with. Below are tips you can utilise to develop your techniques for communicating effectively with doctors.

Communicating Effectively with Doctors – Top Tips


Before making a call to your patient’s doctor on call it is important to know which crucial facts you want to talk to them about, especially if they have multiple issues. Is the patient’s condition deteriorating and you need the doctor to give out an order or change in the medication? Knowing which problems to resolve first can greatly affect patient outcomes.

Collect and organise your data

As nurses, we should never assume that doctors are familiar with our patient’s case. Doctors see hundreds of patients everyday, so be prepared to give a brief history of your patient and anticipate other questions especially an on call doctor might have. One suggestion, always have the patient’s chart as well as the patient’s medication record and lab results. Also, make sure that you have done a recent set of ‘obs’ because it may be asked from you.


SBAR which stands for Situation – Background – Assessment – Recommendation may be the on-point type of communication for handovers and rapid updates. This method has everything a doctor needs to know from the information that you have on the patient. How the condition or illness of the patient started. What is currently happening to your patient. What you want the doctor to do regarding the situation. Use this to your advantage because you can never go wrong with this fantastic tool for pushing information.

Keep Your Cool

Some doctors may not be receptive to a nurse’s call, especially at night. They may be irritated or worse angry since you caught them in an inconvenient hour, but don’t lose your temper and respond to their ill behaviour. Rise up from everything and still be respectful as they will generally calm down. Moreover, never apologise for interrupting their activities because after all you are calling about a patient and this is important. If they shout at you or worse, hang up before you have relayed information, then document this accordingly.


This may seem obvious when communicating effectively with doctors, but we can never be complacent when it comes to our patients. Write everything down because this is the only way you can not only protect your patient, but yourself.


Go Nurse is The Stress Free Nursing Agency for London nurses. Is it time you made a change? Register online today for nursing shifts across London.